Competency Modeling Services

Our competency modeling experts create customized success profiles so you can measure what really matters throughout the employee lifecycle.

Streamline and simplify with a custom competency model.

A competency model is your organization's blueprint for success. So, you can't hire people, develop leaders, or manage performance well without one. We help you to streamline and simplify your competencies by defining what's unique about your culture and eliminating things that don't predict performance outcomes.

Building a competency model

Competency Models Built the Right Way

Our experts have mastered the science and art of competency modeling. The science matters because competencies are only useful if you can measure them reliably in your talent-management processes. And, the art matters because every word in every definition should capture your organization's uniqueness. We achieve that by combining your input with our expertise in behavioral science.

PCI's 4 Competency Modeling Design Principles

Purpose & Impact

We start by understanding what problem youโ€™re solving and the impact you want to achieve. Whether improving hiring decisions orย  performance management, we help you define your goals and track the impact of your model.

Cultural Alignment

First, we learn about your Mission, Vision, and Values. Then, we include your stakeholders in the process. This helps us understand what success looks like in your organization. So, every aspect of your competency model will have your culture's stamp on it.

Distinct & Measurable

We apply our knowledge of psychometrics to define competencies that are observable and don't overlap with each other. So, you'll easily be able to evaluate them in interviews, assessments, and performance reviews.

Relatable & Memorable

If people can't remember or understand your competencies, they won't be useful. So, we keep things simple. Every employee will know what behaviors they need to display to perform well and support your organization's culture.

The impact of your competency modeling project.

When your competency modeling project is done, the exciting work begins! Our experts will help you bring your competencies to life by integrating them into your hiring, performance-management, and talent-development processes.

Structured job interview

Structured, Competency-based Interviews

By using competency-based interview guides, you'll be twice as likely to make good hiring decisions. That's a fact. Structured interviews are twice as predictive of performance as unstructured ones.ย 

Two people discussing a competency-based assessment report.

Objective Leadership Assessments

Make better hiring, development, and succession planning decisions by using psychologist-led assessments that measure your competencies.ย 

person at laptop

Custom 360 Feedback Tools

Accelerate leadership development with a customized 360 feedback tool. Your leaders will get actionable actionable insights on behaviors that they need to start, stop, and continue doing to be successful.

Start measuring what matters.

Talk to a competency modeling expert today.

10 Tips for Building a Competency Model

Having reviewed and created hundreds of competency models, weโ€™ve seen very good and very bad ones. Over the years, weโ€™ve learned how to build a…

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FAQs - Competency Models