PCI’s Talent Development Assessment Process

by Keith Francoeur

As Vice President, he is responsible for training and managing PCI’s global assessment team, designing and updating the assessment process (including the research and selection of the test battery and interview format), and handling custom competency mapping.

The below graphic shows the inputs and outputs of our developmental assessments.

by Keith Francoeur

Building Culture with OCBs

What are OCBs? Organizational Citizenship Behaviors (OCBs) are discretionary behaviors that team members display that contribute positively to the performance and culture of an organization.  They can be directed: Whatever form the OCB takes, it is important to note that what they all have in common is being discretionary; they are not what the person […]

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