Choosing an Executive Assessment Partner

A group of paint swatches with different shades.
by Deborah Bell

As Vice President, Consulting, Deborah conducts assessments, manages consulting projects, and designs and delivers custom solutions. She enjoys building relationships with her clients and uncovering their needs so she can serve as a trusted adviser and business partner.

On the surface, executive assessment providers may appear similar to one another. But if you take a closer look, you may be rather surprised by what you see.  By asking these questions, you can make informed comparisons and select the right partner for your organization.

The Organization and its People

  • How many assessments have you conducted? At what levels? In what geographies? For what industries?

  • Have you conducted validation studies to show the relationship between your assessment and work-related outcomes? If so, can you provide some case studies?

  • Has an official EEOC complaint ever been brought against your company?

  • What qualifications do your assessors have in terms of education and experience conducting assessments?

The Psychometric Tools

  • What online psychometric tools are used to measure cognitive ability, leadership style, and personality?

  • Is there a personality survey that measures the Five Factor Model of personality?

  • What languages are they available in?

  • When was the last time that you reviewed and updated the online assessment battery? What changes were made and why?

The Interview

  • Is it required or optional?

  • How long is it?

  • Who conducts it?

  • Structured or unstructured?

  • What types of questions are asked?

  • Phone, videoconference, or in-person? Why this approach?

  • What days/hours are interviews available?

  • In what geographies are your interviewers located?

The Process

  • How long does it take to complete the online test battery?

  • Do candidates receive feedback? If so, how?

  • What process is used to assign assessment ratings?

  • How much weight is given to the psychometric tests versus the interview? Why?

  • Is there a single rater or multiple?

  • How long after I submit a request will the candidate be contacted? What days/hours do you process requests?

  • What is the turnaround time for receiving the report?

  • What is the average number of days from the time we put in a request to the time we receive the assessment report?

Customization

  • Can you customize the report format/content? 

  • Can you rate our competencies and values? What is the cost?

  • Can you create different levels of assessment/reporting at different price points? 

Other inclusions or add-ons

  • Do you do intake calls prior to the assessment to talk to the hiring manager about the role and what they are looking for? What’s the cost?

  • Do you offer debriefs with HR and the hiring manager after the report has been received? What’s the cost?

  • Do you provide any metrics, such as number of people assessed, group level analysis of results, assessment-to-hire ratio? What’s the cost?

  • Are you able to do a validation study for us? What’s the cost?

  • What other services do you offer that may complement the assessments? 
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