Choosing an Executive Assessment Partner

The Organization and its People

• How many assessments have you conducted? At what levels? In what geographies? For what industries?
  
  
• Have you conducted validation studies to show the relationship between your assessment and work-related outcomes? If so, can you provide some case studies?
  
  
• Has an official EEOC complaint ever been brought against your company?
  
  
• What qualifications do your assessors have in terms of education and experience conducting assessments?

The Psychometric Tools

• What online psychometric tools are used to measure cognitive ability, leadership style, and personality?
  
  
• Is there a personality survey that measures the Five Factor Model of personality?
  
  
• What languages are they available in?
  
  
• When was the last time that you reviewed and updated the online assessment battery? What changes were made and why?

The Interview

• Is it required or optional?
  
  
• How long is it?
  
  
• Who conducts it?
  
  
• Structured or unstructured?
  
  
• What types of questions are asked?
  
  
• Phone, videoconference, or in-person? Why this approach?
  
  
• What days/hours are interviews available?
  
  
• In what geographies are your interviewers located?

The Process

• How long does it take to complete the online test battery?
  
  
• Do candidates receive feedback? If so, how?
  
  
• What process is used to assign assessment ratings?
  
  
• How much weight is given to the psychometric tests versus the interview? Why?
  
  
• Is there a single rater or multiple?
  
  
• How long after I submit a request will the candidate be contacted? What days/hours do you process requests?
  
  
• What is the turnaround time for receiving the report?
  
  
• What is the average number of days from the time we put in a request to the time we receive the assessment report?

Customization

• Can you customize the report format/content? 
  
  
• Can you rate our competencies and values? What is the cost?
  
  
• Can you create different levels of assessment/reporting at different price points? 

Other inclusions or add-ons

• Do you do intake calls prior to the assessment to talk to the hiring manager about the role and what they are looking for? What’s the cost?
  
  
• Do you offer debriefs with HR and the hiring manager after the report has been received? What’s the cost?
  
  
• Do you provide any metrics, such as number of people assessed, group level analysis of results, assessment-to-hire ratio? What’s the cost?
  
  
• Are you able to do a validation study for us? What’s the cost?
  
  
• What other services do you offer that may complement the assessments?