Competency Modeling Expertise

We build customized competency models so you can hire better and develop skills that drive success.

What is Competency Modeling?

A structured process that defines the behaviors that employees need to exhibit to succeed.

Competencies are crucial for recruitment, development, performance management, and succession planning. They set clear expectations for success and communicate your company culture. A well-built competency model ensures the right messages are conveyed to both candidates and employees.

Our Approach to Competency Modeling

We’ve built hundreds of models, each tailored to meet unique needs. We follow these 4 key principles to ensure success.

Purpose and Impact

We start by understanding what problem you’re solving and the impact you want to achieve. Whether improving hiring decisions or strengthening performance management, we help you define measurable goals and track the success of your competency models.

Cultural Alignment

We align your competencies with your Mission, Vision, and Values to ensure they reflect your organization's culture. Custom competencies allow you to build your culture, your way.

Distinct & Measurable

We use behavioral science and psychometrics to define competencies that are clear, observable, and measurable. If you can’t measure it, it won’t be useful, so we ensure every competency is actionable and measurable via interviews, performance reviews, and assessments.

Relatable & Memorable

We keep competencies simple and understandable. Our models are designed to be intuitive and easy to implement, ensuring everyone in your organization can relate to and benefit from them.

Applying Your Competencies to Talent Processes

To ensure successful implementation, introduce your competency model to employees ahead of its application in HR processes. A staged rollout—one process at a time—works best.

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Structured Interviews

We specialize in creating structured, competency-based interview questions, which are proven to be twice as predictive of job performance as unstructured interviews.

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360 Feedback Tools

We design custom 360 feedback tools that allow raters to evaluate your competencies, providing actionable insights on behaviors to start, stop, and continue for success.

Objective Assessments

Our tailored assessments help you make informed hiring, development, and succession planning decisions by evaluating competencies critical to success.

10 Tips for Building a Competency Model

Having reviewed and created hundreds of competency models, we’ve seen very good and very bad ones. Over the years, we’ve learned how to build a competency model the right (and wrong) way. Below are the…

Need Expert Help?

Let us streamline your competency modeling project. We’ll help you get it done faster and better.